When competing logics enter organizations: The politics of organizational responses to conflicting institutional demands

"Organizational scholars are increasingly focusing on the phenomenon of conflicting institutional demands and their impact on organizations. Drawing on an inductive comparative case study of eight social integration enterprises in France, I explore the extent to which intraorganizational dynamics influence organizational responses to conflicting institutional demands. In line with the hypotheses developed by Pache and Santos (2010b), I confirm the relationship between the degree of internal representation by organizational leaders of the conflicting institutional demands and the corresponding strategic responses mobilized. I then extend the model by highlighting the positive consequences (in terms of resource mobilization), as well as the negative consequences (in terms of internal conflict) of the responses mobilized by organizations. In particular, I highlight the value and limitations of co-optation as a response strategy for dealing with competing institutional demands."